Yes. To gain entry you will be asked to show the guard photo ID. Once you become a member, you will receive a car sticker which allows the guardhouse to quickly identify your car and grant access.

A free 7-Day guest pass may be issued after you schedule and take a tour of our facility. You will be asked to complete a participation waiver prior to the pass being issued. The pass must be used over 7 consecutive days and can only be used once in a calendar year.

Memberships at The J are monthly continuous memberships, billing each month until the membership is cancelled. There is no penalty for cancellation, which requires 30 days’ notice through the Member Portal. You will only be responsible for one final monthly payment.

No. Members check in by scanning their barcode at one of our two welcome desks. Barcodes are found in the Member Portal or in the My J App.

Yes. Barcodes are issued at the time of joining as a member or program registrant. 



In your Member Portal: you will find the barcodes for yourself and your family members upon logging in. We recommend taking a screenshot and saving it for quick and easy check in.

In the MY J APP: once downloaded and set up, you will find your individual barcode by clicking the CHECK IN button on the top of the Home screen. To access the My J APP each person in your member portal must have their own email address included in their contact information.

Yes. Members may purchase guest passes for individuals or families through the Member Portal. All weekly guest passes must be used for 7 consecutive days. The same guest can only visit The J 4 times within a calendar year. To purchase guest passes:

Log into the Member Portal
Click the  BUY MEMBERSHIPS/GUEST PASSES button at the top of the screen
Select GUEST PASS from the Filter Memberships dropdown and click FILTER
Select your guest pass
At the bottom of the screen click ADD ADDITIONAL and add your guest(s) to your contacts
Once you create the contact(s) click ADD TO MEMBERSHIP *this only adds them to your account as  guesst.
Click NEXT to add the pass to your cart and purchase

A free 7-day guest pass may be issued after you take a tour of our facility and fill out a participation waiver form. This guest pass must be used in 7 consecutive days and can only be used once in a calendar year.

-Members 14 years old and up may use the fitness center without direct supervision


-Children 13 years or under must be accompanied by an adult at all times


-Children 11-13 years old may use the track or cardio machines with direct adult supervision


-Children 10 years old or under are not permitted on the fitness floor at any time.


-Members 14-17 years old who do not adhere to rules and policies will lose independent privileges and will be required to have adult supervision.

Memberships purchased from June 2025 on are monthly continuous memberships which auto-renew until cancelled. Annual memberships purchased prior to June 2025 can be renewed by clicking this link or via the Member Portal.

All cancellation requests must be submitted through the Member Portal. Cancellations must be received 30 days before the requested end date. This is also how you can change your membership category or request a membership freeze. To do so:



Log into the Member Portal

Click the menu at the top left of the screen

Select ASK A QUESTION/MEMBERSHIP from the dropdown selections

Select MEMBERSHIP from the dropdown menu

Answer the related questions and submit your request

Yes. In cases of closure, alerts are sent out via notifications in the My J APP and posted on the JCC Dallas Facebook page. You may also call 214.239.7158 for up to date information.

If you have questions regarding becoming a member, or at any time during you member journey, our Member Experience Team is here to help. Email them at membership@jccdallas.org or call 214.239.7138